AGC | Supply Chain Specialist – Tier II, Elizabethtown, KY

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AGC Automotive Americas (AANA) is a leading supplier of automotive glazing for the OEM and aftermarket industries and is part of the AGC Group, the largest global glass supplier employing more than 50,000 worldwide in approximately 30 countries.

As our T2 Service Specialist, you will be the central leader ensuring our customers receive the service parts they need, right when they need them. You will orchestrate the entire process—from forecasting and ordering parts to managing inventory and supplier relationships. This is a high-impact role where you will use your expertise in SAP and data analysis to drive efficiency, guarantee excellent customer service, and directly contribute to the success of our operations.

Responsibilities:

Drive Customer Satisfaction: You will be the key point of contact for service orders, ensuring clear communication and timely shipments to provide an excellent customer experience.
Master the Supply Chain: You will manage relationships with suppliers, oversee the procurement of parts, and use your analytical skills to forecast demand and maintain efficient inventory levels.
Own Key Processes: You will be responsible for implementing and sustaining our material planning (MRP) and data analysis (ASN) processes within SAP, making a direct impact on our operational efficiency.

Education/Experience Requirements:

AA or AS Degree desired
3+ years related experience in Supply Chain or related field
3+ years related experience in Automotive Industry
Previous experience with Materials Requirement Planning systems
Forecasting and/or scheduling experience, preferred
Previous experience in aftermarket supply chain, preferred
Experience presenting analytical results in a clear, organized manner to support management decisions
Consistently delivers accurate, timely results while operating with minimal direction
Ability to analyze complex information, resolve issues, and make or propose data driven decisions
Capable of fostering positive working relationships and driving outcomes in collaborative team settings

What can AGC Offer You?

We offer a competitive compensation package including base salary, structured bonus plan, comprehensive benefits, and opportunities for career advancement.

Equal Opportunity Employer – To be considered applicants must be legally authorized to work in the United States.

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