AGC | Account Manager- Business Development, Farmington Hills, MI

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Get to Know Us:

AGC Automotive Americas (AANA) is a leading supplier of automotive glazing for the OEM and aftermarket industries and is part of the AGC Group, the largest global glass supplier employing more than 50,000 worldwide in approximately 30 countries.

Culture:

Expectations are high and team successes are celebrated. We believe in the power of skilled, engaged, and united teamwork backed by open, honest communication. Integrity matters most and is essential for building trust with teammates and with customers.

Summary of Position:

An Account Manager ensures consistent and profitable growth in sales revenues with EV customers through positive planning, deployment and management of sales accounts and through establishment of strong customer satisfaction.

Main activity: Act as “first line” point of contact for all customer activities. Have a working understanding of all areas of the company, to be able to issue-spot quickly and effectively and activate resources or change direction as needed. Ensure strong commercial performance with the customer, and strong delivery on AGC commitments to the customer.

Key behaviors:

  • Ensure that all activities with the customer are aligned to the overall AGC vision for assigned customer. Ensure alignment within AGC to support the business strategy.
  • Help to hold AGC groups accountable to complete their customer deliverables.
  • Consistently make logical and data-driven decisions to help execute AGC’s strategy for assigned customers.

Responsibilities:

Customer Relationship:

  • Continuously work with the customer to have close alignment between AGC and customer on all open topics within scope of responsibility.
  • Supports (or, in the absence of a sales Manager, responsible for) maintaining/improving the Relationship with existing customers and with new departments within existing customers
  • Supports the process of building relationships with new customers.
  • Continuously pull the “Voice of Customer” about engineering, commercial, or other needs. Feedback to the AGC organization quickly and concisely for action.

Ongoing / Production Program Development:

  • Work with costing, engineering, and program management to evaluate impacts of all engineering changes.
  • Handle tracking of commercial status, responsible for proposing improvement/recovery plans as needed. Handle invoicing.
  • Prototype and pre-production trial order coordination.
  • Quote changes to the customer to secure price recovery.
  • Drive VA/VE activities to analyze cost-down possibilities.
  • Monitor commercial debits and escalate within AGC as needed

Sourcing:

  • Supports the creation of the Global Sourcing Strategy for the customer
  • For specific programs, set sourcing strategy and coordinate needed actions with costing, engineering, program management, and other groups.
  • Supports or, in the absence of a Sales Manager, responsible for:
    • Local Sourcing Strategy
    • Front-Loading Activity
    • VE / VA Activity (if applicable)
    • Quotation
    • Negotiation with customer

Education / Experience:

  • Bachelor’s degree (BA or BS). Preferably with technical or engineering focus
  • 2-3 years related sales or business development experience preferred.
  • Technical development experience preferred
  • OEM Automotive industry experience strongly preferred.
  • Must be legally authorized to work in the United States without sponsorship.

Skills and Abilities:

  • Moderate to advanced sales skills including strategy development, pricing, negotiation, and customer relations
  • Advanced presentation skills, including ability to concisely summarize complex information
  • Excellent verbal and written communication skills/interpersonal skills
  • Advanced problem solving and critical thinking skills
  • Moderate project management skills

We’re looking for someone:

  • Creative – You possess the internal need to create and continually iterate. You look at situations with an open mind and develop smart, efficient and often non-obvious solutions.
  • Innately Curious– You are naturally curious about cause-effect relationships, what-if scenarios and why-done analysis.
  • Intuitive – You have the ability to see interconnections and dependencies between seemingly disparate pieces. You can identify a missing element and/or gap based on general logic, even without having specific knowledge or experience in the subject.
  • Self-Educating – In addition to formal training opportunities, you possess an internal drive to identify areas of missing knowledge and independently close gaps.
  • Internally Motivated – You have an internal drive based on interest and/or self-imposed expectations.
  • Humble / Customer Serving – You embody our mission to enable the customer facing teams to be successful. You understand that our customer’s failure is, at least on some level, our failure.

What Can AGC Offer You?

  • Competitive compensation
  • A structured bonus plan
  • Medical, dental, and vision coverage
  • 401(K)
  • Generous PTO program
  • Discount programs
  • Opportunities for growth

Visit https://www.agc.com/en/ to learn more about AGC.
Equal Employment Opportunity Employer – To be considered applicants must be legally authorized to work in the United States without sponsorship.